Dispatch operations

Keep riders, drivers and operators aligned while a trip is moving.

A reliable taxi operation depends on shared trip context. Ridy connects driver availability, request handling, rider communication and administrative visibility in one workflow.

What this covers

Built for the moments that make a ride-hailing operation work.

✓Driver online and offline status
✓Driver request acceptance or decline
✓Live driver tracking for riders
✓In-app chat or call
✓Trip and activity visibility in the admin panel

How it fits together

A practical workflow, not a disconnected feature list.

01

Availability changes

Drivers signal whether they are ready to receive requests.

02

A request is handled

Drivers can accept or decline a request according to their working preferences.

03

Everyone stays informed

Riders follow the driver while teams retain operational visibility from the admin panel.

Product FAQ

Questions worth answering before you build.

This site only describes capabilities stated on the Ridy product page. Confirm current release details, licensing and provider availability before deployment.

Does Ridy offer sequential dispatch?

The product comparison lists Ridy's dispatch mode as broadcast only. Sequential dispatch is not listed for Ridy.

Can riders contact a driver?

Yes. The rider feature list includes chat or call communication.

Keep exploring

See the connected parts of the platform.